"I've been working with Norm on a specific program tailored to my companies requirements for the last 7 months. Throughout this time Norm has interacted with 6 of my senior managers to understand the process of each department. Norm has then combined data from each department to achieve my desired outcome.

It’s been a pleasure working with Norm, I’d recommend using his talents." - Jason Doerr, Director and Co-Owner  

Australasian Homes Pty Ltd

Australasian Homes Ltd (PNG)

JMD Projects (Qld) PTY LTD


 "We have been trying to expand for several years but have continually been stuck in the day to day duties of working inside the business rather than working on business. Under your guidance, I’m finally seeing the business heading towards achieving my vision and overall goals.  I walk into the office every day glowing, full of confidence. I feel empowered!….I put this down to your coaching." Ben Suter, CEO and Owner, Nurse at Call.


 "Norman was instrumental in assisting myself as the CEO and founder of my Wealth Management company through an extensive automation process lasting just over 12 months. He worked very closely with me understanding all of my needs and exactly what I wanted to achieve which led us from well over 40 staff to just over ten, ensuring no business was lost and our capacity increased due to technology upgrades and a solid foundation of task management and accountability. I am now able to concentrate more on my personal life knowing the business is taking care of itself." - Keith K. CEO and Owner. 


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"We found Norman at MyOps to be an amazing business strategist especially in his knowledge of the mortgage broker industry as he helped us through the setup and streamlining of a newly formed merger of our existing businesses." - David Jin Director Invest & Co Property Management



“ Australasian Homes engaged MyOps to assist with streamlining and automating our operational process. From the initial concept meeting it was evident we had made the right choice with Norm and MyOps. Throughout the project delivery we have found that MyOps have made tech talk easy to understand are always available to us and open and honest communicators.

The entire project has been easy with Norm given his broad experience in business, change management, process and technology. We have found Norm is not just delivering a project, he is innovating for us and adding value to our business each step of the way” - Kaine Finn, Chief Operating Officer, Valcon Homes, Australasian Homes and Australasian Builders.


“Norman assisted us by creating a much more streamlined tax depreciation report ordering system. Which allowed us to get on with the work rather than worrying about all the admin. Over the last two years we were able to streamline systems and make them the well oiled machine they are today. With that in mind, we would not hesitate to recommend him to other businesses.” - Sean Connolly Director and Founder KC Partnership. Tax Depreciation Specialists.

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"Big Norm, you're a legend and have had a profound effect on my business awesomising everything in it, especially the executive training & coaching that we do. Massively grateful to call you a mentor & friend." - Luke Mooney, Director, The Moon Group. Mortgage Broking and Asset Finance.


"For a small business trying to grow, there are a lot of traps that MyOps have helped us navigate through and it has been an eye opening and invaluable experience". - Claire Kilroy, Director, Koste Tax Depreciation Surveyors.

Anonymous Feedback from client communications

"You need more people trained to the level we experienced, so you can help more businesses! "

"Clone yourself & let me have the clone in my business full time free of charge."


  "It is very obvious to me since we commenced the business coaching with Norm that there have been many positive changes in the business, including the director and myself, as we start to work less on the day to day duties and more on the business itself. The staff have clear guidelines, they are more settled and feel more valued whilst they are being coached in their current positions and role development in preparation of business growth." Gail O'Laughlin, General Manager, Nurse at Call.




 “ MyOps have provided us with essential compliance services around our business, the whole process is really smooth and it creates an elite system which helps our business to prospect more leads and turns leads to successful business." William Bai, Director, AUF QLD Mortgage Brokers.

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